To measure perceived levels of management quality and personnel commitment, Renault called in an international specialist in 2006 to carry out its first employee survey on the subject of "Commitment".
A second survey was carried out in 2007 to assess changes since 2006, identify areas for progress, adjust the actions currently in progress and, where necessary, define new ones for 2008.
The participation rate remains high at 88.3%, an increase on 2006. This figure reflects the involvement of Renault personnel in the company's future. The level of employee commitment remains one of Renault's strengths. Employees also confirm that the company is very much focused on customer satisfaction and that the quality of its products and services is visible and appreciated by all. They also take a favorable view of Renault's situation compared to the competition with respect to international expansion.
The survey is included in Group processes as an aid to continuous improvement.