In recent years, thanks to a stringent policy and ongoing quality improvements, the Group’s brands have vied with those of the world’s top carmakers in terms of reliability and service quality. In several European countries, as well as in South Korea and Brazil, rankings by independent organizations and the trade press have highlighted the advances made in terms of quality.
Renault makes certain that the vehicles and services its supplies to customers deliver total satisfaction and create a peace-of mind relationship with the brand. That effort is reflected in our strong commitments to consolidating recent years’ good results, improving the durability and longevity of our vehicles, and offering customers exemplary service across the entire sales network.
Today, the top priorities of our quality policy are to ensure customer satisfaction and win public recognition for the group’s progress on quality.
The new advertising baseline “Renault Quality Made” was launched in 2011 as an ongoing reminder that our core competencies are focused on the overarching need for quality and customer satisfaction.