Help
Page display
The www.renault.com site is optimized for a graphic resolution of 1024 x 768 pixels. If, however, your screen is set to a lower resolution (800 x 600 pixels), the site will automatically adapt itself to your configuration.
Ease of viewing
The pages of www.renault.com have been designed to load as quickly as possible. However, certain features of the site (e.g. mini-films presenting range models) are best viewed using a high-speed Internet connection (ADSL or cable).
Computer language compatibility
To offer maximum compatibility with the equipment used by site visitors, www.renault.com has been designed using html 4.01 transitionnal, css 1 and 2 and javascript 1.1.
To ensure identical service for users all over the world, no ActiveX-type features or servlets have been used.
Compatibility with operating systems
The site is compatible with the following operating systems : PC and Mac (OS9 and higher).
Browser compatibility
Site browsing requires the following versions:
Internet Explorer 5.0 and higher
Mozilla Firefox for Windows 1.0 and higher
Mozilla Firefox for MacOS 1.0 and higher
Using browsers other than the above may cause display and/or readability problems.
Videos and multimedia animation
To take full advantage of video and multimedia animation, we suggest you download the following free plug-ins (plug-ins are programmes which add features to your browser)
| Real Player | Windows Media Player | Macromedia Flash Player | |
| Brand | Real | Microsoft | Macromedia |
| Use | Sound and video resources | Sound and video resources | Multimedia animation |
| Links for downloading the latest version |  |  |  |
Downloads
The documents available for downloading require the following software:
| Acrobat Reader | Word | Powerpoint | Excel | |
| Brand | Adobe | Microsoft | Microsoft | Microsoft |
| Use | Enables you to read text + images | Enables you to read text | Enables you to read slide presentations | Enables you to read tables and spreadsheets |
| File suffix | .doc | .ppt | .xls | |
| Links for downloading the latest version |  |
Receiving e-mails sent by Renault
Your computer must have a valid, permanent electronic mailbox. If an anti-spam filter is activated, it must be configured to accept messages from the www.renault.com websites.
